EXTERNAL TV refers to Internet-based Television where internet is used to deliver TV programs & Videos that are either live or on demand.

WE RECOMMEND USING AN OUTSIDE SOURCE TO USE THE SERVICE FOR THE BEST CONNECTION. Examples: fire stick, onn android box (cost 19.98) android phones 
smart tv’s and roku devices are not a recommend source of service due to memory and instability of processing.

As with any device you will need to preform a weekly clean up of your devices. 

1. cache files (DO NOT CLEARE CACHE DATA)  and force close the app.
2. unplug power supply to your internet equipment and device.
3. Restart your internet allow it to reconnect to supplier
4. reconnect one home device at a time to power supply and restart. 

In most cases this will correct any errors you are getting by restoring a clean internet connection and cleaning up the memory on your device. please do these steps before contacting support. 

Step 1: Buy a Subscription & Create Account at checkout.

Step 2: Search your app store on your device for Nora go / soplayer / xplay app 

Step 3: click download and follow on screen prompts 

Step 4: Type your Provider ID 425 Username and Password that we have emailed after a payment is sent cash app.

Step 5: Good job! You have now access to our xternal tv.

Step 1: Buy a Subscription & Create Account pick your package and process. 

Step 2: send your payment cash app to $jellytv24 (ONLY FORM OF PAYMENT)

Step 3: search your app store for Nora go / soplayer / xplay

Step 4: download and install follow on screen prompts

Step 5: log in with information sent in email : please check spam or junk mail if you do not see email; also you can always sign back into your customer account and click on hello top right hand cornor and click email history. 

Step 1: Buy a Subscription & Create Account at checkout.

Step 2: Search apple app store for Nora go / soplayer / xplay Download & Install 

Step 3: Type your Provider ID and Username and Password that we have given to you in email after a successful purchase.

Step 4: Log in  you are allowed only one phone or tablet per account not both 

Step 5: Good job! You have now access to our content.